Questions people ask before their first visit.

Probably some or all of it, and you shouldn’t have to find that out at the front desk. We’re a participating provider with most major carriers. Use the benefits check on this page and we’ll verify your exact coverage and cost before you book. No insurance? Ask about our payment options.

You’re the one everyone else leans on, so you want the end date before you start. Fair. We don’t sell packages of visits. Your evaluation ends with a phase-based plan and the criteria you have to hit to graduate, so you know what you’re working toward and when you’re done.

Hurting doesn’t mean fragile. We dose the work to what your body can handle today, and we adjust the moment you tell us something feels wrong. Nothing here is meant to be gutted out. Your home exercises are chosen the same way, and progressed when you’ve earned it.

Most visits run 30 to 60 minutes, depending on your condition and what we’re doing that day. Your first visit, the evaluation, is the long end of that, so plan for an hour. Your physical therapist confirms the timing when you arrive.

If your doctor ordered a scan, keep that appointment and bring the images when you have them. But waiting is how a month goes by while the pain settles in. An image shows what a joint looks like. A cause-first evaluation shows how you move, and that’s what your plan is built on.

Comfortable clothes you can actually move in. Shorts if it’s a knee or a hip, a loose top if it’s a shoulder or a neck. Bring your insurance card and anything you already have: x-rays, ultrasounds, doctor’s notes.

Fair question, and it’s usually the model, not you. Plenty of clinics hand you to a tech with a printed sheet. Here every visit is one-on-one with a licensed physical therapist, a cause-first evaluation instead of a stock protocol, and a plan with an endpoint you can see coming.